Betting Rules

These Betting Rules explain the general conditions that apply when you place bets or play games with 1go Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules. By opening an account, funding your account or placing a bet, you acknowledge that you have read and understood the rules that apply to your activity.

1go Casino holds a licence from the Curaçao Gaming Authority under Licence No. OGL/2024/169/0146, issued 28 October 2024, and operates under GALAKTIKA N.V., registered in Curaçao.

General betting conditions

You must be legally permitted to use online gambling services in your location and meet the applicable minimum age requirement before opening an account or placing a bet. You are responsible for ensuring that your use of 1go Casino complies with the laws that apply to you. Access may be restricted where gambling services are not permitted or where additional verification is required.

Only one personal account may be used unless 1go Casino has expressly approved another arrangement. Accounts must be registered in the account holder’s own name, and the information supplied during registration must be accurate, complete and kept up to date. You must not allow another person to access your account, place bets for you or use your payment method without authorisation.

You are responsible for checking each bet before confirming it. A bet is generally treated as accepted only when it has been recorded by the platform and a confirmation or transaction record has been made available. Selecting a betting option, entering a stake or viewing a bet slip does not necessarily mean that a bet has been accepted.

Review the selection, odds, stake and potential return before confirming a bet.
Do not place a bet if the displayed information appears incomplete, incorrect or unclear.
Keep your account credentials secure and notify 1go Casino if you believe your account has been accessed without permission.
Do not use automated tools, software, bots or other methods intended to interfere with normal betting activity.
Do not attempt to exploit technical errors, pricing errors, system weaknesses or promotional mistakes.

1go Casino may refuse, cancel, void or review a transaction where there is a reasonable basis to believe that a rule has been breached, a technical issue has affected the bet, an account has been compromised, or activity may involve fraud, collusion or other prohibited conduct. Any action taken will be handled in accordance with the applicable terms and legal requirements.

Placing bets and game play

Available betting products, markets, games and features may change from time to time. The rules displayed for a particular game, market or promotion form part of the conditions that apply to that activity. If a game-specific rule conflicts with a general rule, the game-specific rule will normally apply to the relevant game or market, subject to the governing Terms and Conditions.

The stake entered by you is the amount you choose to risk on a bet. You should make sure that your account has sufficient cleared funds before placing a bet. A transaction may be declined or remain pending where funds are unavailable, a payment has not been verified, or a technical or security check is required.

Displayed odds, game information and potential returns are provided for information before confirmation. They may change before a bet is accepted. The odds or terms applying to an accepted bet are those recorded in the relevant bet confirmation or account history, unless the bet is later found to be invalid under the applicable rules.

You should not assume that a bet has been placed merely because a payment has been initiated or an amount has been deducted temporarily. If a confirmation is not displayed, check your account history before attempting to place the same bet again. This can help avoid duplicate transactions. If the status remains unclear, retain any available reference information and contact support through the available website channel.

Live and in-play betting

Live or in-play betting may involve delays between an event occurring, information being displayed and a bet being accepted. Markets can be suspended while an event is in progress, and a selection may not be available at the moment you attempt to confirm it. A bet may be rejected or accepted at different odds depending on the market status and the time of acceptance.

You are responsible for considering the risks of live betting, including rapid changes in odds and the possibility that displayed information may not be immediate. Never rely on a live display as a guarantee that an outcome or event has not already occurred.

Results, settlement and corrections

Bets are settled using the official result or outcome applicable to the relevant game, market or event. The settlement method may depend on the rules shown for that activity, including rules about postponed events, abandoned events, cancellations, ties, dead heats, selections that do not participate and other unusual circumstances.

If an event is postponed, abandoned or changed, the bet may be kept open, settled under the applicable market rules or declared void. The outcome can also depend on whether the event has reached the stage required for a valid result. Check the specific market rules where available before placing a bet.

For casino and other games, results are determined by the game system and the rules displayed for that game. Game outcomes are not guaranteed, and previous results do not influence future results. You must not attempt to manipulate a game, interfere with its operation or use information that is not intended for ordinary players.

1go Casino may correct an account balance, bet record or settlement where an obvious error has occurred. An error may include incorrect odds, an incorrect result, a duplicated transaction, a calculation problem, a display issue or a technical failure. Where practical, the correction will aim to place the account in the position it would have been in if the error had not occurred.

Check your bet history and account balance regularly.
Do not spend or withdraw funds that appear in your account because of an error.
Notify 1go Casino promptly if you identify a possible incorrect settlement or account discrepancy.
Keep records of relevant bet confirmations, transaction references and messages where a dispute may arise.

If you disagree with a result or settlement, raise the matter through the available support process. Provide enough information for the transaction or bet to be identified. Reviews may require checks of the bet record, game data, event information, system logs and applicable rules.

Account security and responsible play

You must keep your login details confidential and take reasonable steps to protect the device and payment methods used with your account. 1go Casino may ask for information or documents to verify identity, age, ownership of payment methods, source of funds or other account details. Betting or withdrawals may be restricted while a verification review is underway.

You must not use an account for unlawful activity, money laundering, fraud, collusion, chargeback abuse or any other activity that could harm the platform or another person. You must also not place bets on behalf of another person or arrange for another person to place bets on your behalf. Suspected prohibited activity may be reviewed and handled under the applicable terms and legal obligations.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only gamble with money you can afford to lose. Avoid chasing losses, borrowing money to gamble or playing when you are upset, tired or affected by alcohol or other substances.

Set personal spending and time limits before starting.
Take regular breaks and keep gambling separate from essential household spending.
Use available account controls, cooling-off options or self-exclusion tools if gambling is becoming difficult to manage.
Talk to a trusted person or an appropriate support service if gambling is causing concern.
Stop playing if you feel that your decisions are no longer fully controlled.

These rules are general information and do not replace the full Terms and Conditions or the rules displayed for an individual game, market or promotion. Rules may be updated when services, legal requirements or operational processes change. The current version published on the 1go Casino website applies from the stated effective date. If you have any uncertainty about a bet, do not place it until you have reviewed the relevant information or obtained clarification through the available support channel.